A REVIEW ON ROBOTIC PROCESS AUTOMATION

Abstract

Robotic Process Automation, today it is easier for non-technical people to explain and promote Robotic Process Automation outside the complexity of information technology, especially with different disciplines. Robotic Process Automation methodology can provide instant benefits, especially in daily tasks, especially through less laborious work. Robotic process automation (RPA) emerges as a new technology which is focused on automation of repetitive, routine, rule-based human tasks, aiming to bring benefits to the organizations that decide to implement such software solutions. Since RPA is a relatively new technology available on the market, the scientific literature on the topic is still scarce. Therefore, this paper aims to investigate how the academic community defines RPA and to which extent has it been investigated in the literature in terms of the state, working methodology, and application benefits of RPA.