SHERINE KRISHNA UG. AI AND ML APPLICATIONS IN CUSTOMER RELATIONSHIP MANAGEMENT. Redshine Archive, [S. l.], v. 11, n. 4, 2024. DOI: 10.25215/9358099984.30. Disponível em: https://chapters.redshine.in/index.php/redshine/article/view/1039. Acesso em: 29 jun. 2025.