PROF. VIBHOR AIREN. E-GOVERNMENT INITIATIVES: ASSESSING THE IMPACT OF INFORMATION TECHNOLOGY ON PUBLIC SERVICE DELIVERY. Redshine Archive, [S. l.], v. 10, n. 9, 2024. DOI: 10.25215/9392917740.14. Disponível em: https://chapters.redshine.in/index.php/redshine/article/view/739. Acesso em: 9 jun. 2026.