PROF. VIBHOR AIREN. E-GOVERNMENT INITIATIVES: ASSESSING THE IMPACT OF INFORMATION TECHNOLOGY ON PUBLIC SERVICE DELIVERY. Redshine Archive, [S. l.], v. 1, n. 1, 2024. DOI: 10.25215/9392917740.14. Disponível em: https://chapters.redshine.in/index.php/redshine/article/view/739. Acesso em: 29 jun. 2025.